All packages are dispatched via Royal Mail 1st Class Recorded, which aims to deliver your parcel the next working day after dispatch. Our UK charge for postage and packaging is £3.20.
We want you to be really happy with your order. If you do have a problem, please contact us as soon as possible so we can do our best to resolve it.
Items can be returned for an exchange or refund, minus postage costs, within 14 days of receipt, as long as we receive the jewellery in a new, unworn condition. Please include your original receipt in your parcel.
In interests of hygiene and for your protection we cannot accept returns of, or refunds on earrings unless they are faulty.
Any custom orders are non-refundable and non-exchangeable.
If you have any questions about our policies or products please get in touch, we will be happy to help.